Volunteer Needs From: Pittsburgh Cares

Volunteer: Administrative and Office Support

PurposeThis position supports the Regional Operations department. Assist in the administrative activities of American Red Cross operations departmentResponsibilitiesSupport the overall administrative functions of the Operations department and its staffHelp process vendor payments, manage document retention and vendor contracts and relationshipsCoordinate work orders for fleet and facilities maintenance and repairsPerform or assist with facility emergency drillsCopy, file, and maintain paper or electronic documentsCompile, sort and verify the accuracy of data before it is enteredStore and distribute CAC and/or mission cards to DCS volunteers as needed [optional]

RECEPTION RESPONSIBILITIES

Provide general information to staff, volunteers, clients, and the public about the American Red Cross and its programsGreet visitors entering the building who need direction and provide support or assistanceProvide support in answering phones, provide information, take messages, or transfer callsTime Commitment

Shift work between the hours of 8:30am-5pm Monday through Friday

Agency: American Red Cross of Southwestern Pennsylvania

PurposeThis position supports the Regional Operations department. Assist in the administrative activities of American Red Cross operations departmentResponsibilitiesSupport the overall administrative functions of the Operations department and its staffHelp process vendor payments, manage document retention and vendor contracts and relationshipsCoordinate work orders for fleet and facilities maintenance and repairsPerform or assist with facility emergency drillsCopy, file, and maintain paper or electronic documentsCompile, sort and verify the accuracy of data before it is enteredStore and distribute CAC and/or mission cards to DCS volunteers as needed [optional]

RECEPTION RESPONSIBILITIES

Provide general information to staff, volunteers, clients, and the public about the American Red Cross and its programsGreet visitors entering the building who need direction and provide support or assistanceProvide support in answering phones, provide information, take messages, or transfer callsTime Commitment

Shift work between the hours of 8:30am-5pm Monday through Friday

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15222

Allow Groups: Yes


Volunteer: Logistics Fulfillment Service Associate

PurposeThe Fulfillment Service Associate (LOG/FUL/SA) is an operational position and is assigned temporarily to support Disaster Cycle Services Logistics on a Disaster Relief Operation (DRO). This position supports congregate shelter sites by resourcing and delivering materials during daily site visits throughout the disaster operation. This position supports the mission of the American Red Cross by fulfilling requests from the shelter activity to support the needs of clients in alignment with the Service Delivery Plan.Responsibilities

FUL/SA-specific Responsibilities: 

Resource and deliver material supply requests from congregate shelter sites.Develop strong relationships with shelters and deliver customer-centric solutions.Inventory, organize and load supplies into delivery vehicles.Provide feedback to supervisor on unmet or evolving shelter needs Help shelter sites monitor inventory levels and project future material requests.Drive larger vehicles to deliver materials to shelters (e.g., 16’ box trucks, cargo vans, etc.) 

General Responsibilities for all Service Associates:

Ensure work is carried out in alignment with our fundamental principles and within established guidelines Maintain flexibility in a continuously changing environment in which work priorities may change frequentlyParticipate in all required meetings and review and complete daily tasks and reportsCollaborate effectively with others in a disaster environmentEfficiently handle time sensitive issues that may arise in area of responsibilityReport the status of assigned responsibilities and tasks as directed¯ Work independently while following the direction of the direct supervisor Time CommitmentRegional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.Beyond Regional responses: 12-14 hour days for extended periods depending on distance. Time and length of commitment will vary by operation. Available to deploy away from your home for at least two consecutive weeks.Volunteer FrequencyQualifications

FUL/SA-specific Qualifications (required): 

Ability to interact with shelters in a compassionate manner and with a customer-centric focusValid Driver’s LicenseComfortable driving larger vehicles (e.g., 16’ box truck, cargo van, etc.)Familiarity with the proper moving, lifting and storing of material 

FUL/SA-specific Qualifications (recommended):  

Completed Motor Vehicle Review (MVR) in the last three years ERV/MRV Certified Powered Industrial Truck (PIT) Certified Purchasing Card (P-Card) Holder 

 General Qualifications for all Service Associates (required): 

Comfortable working independently and within a team Ability to work with a broad variety of people with diverse backgrounds Ability to have good organizational and time management skillsAbility to listen actively and work well with others Ability to function in a dynamic and stressful environmentAbility to appropriately involve others in managing problems and conflictAbility to acquire, evaluate, and report information accuratelyValid Driver’s License (required for deployment out of region)Willingness to comply with current public health and Red Cross policiesRefer to the Physical Capacity Grid for physical and emotional requirementsDevelopment Opportunities

Promotion to Logistics Fulfillment Supervisor (LOG/FUL/SV)

Training

See the Disaster Responder Training Requirements document for current training requirements.

Agency: American Red Cross of Southwestern Pennsylvania

PurposeThe Fulfillment Service Associate (LOG/FUL/SA) is an operational position and is assigned temporarily to support Disaster Cycle Services Logistics on a Disaster Relief Operation (DRO). This position supports congregate shelter sites by resourcing and delivering materials during daily site visits throughout the disaster operation. This position supports the mission of the American Red Cross by fulfilling requests from the shelter activity to support the needs of clients in alignment with the Service Delivery Plan.Responsibilities

FUL/SA-specific Responsibilities: 

Resource and deliver material supply requests from congregate shelter sites.Develop strong relationships with shelters and deliver customer-centric solutions.Inventory, organize and load supplies into delivery vehicles.Provide feedback to supervisor on unmet or evolving shelter needs Help shelter sites monitor inventory levels and project future material requests.Drive larger vehicles to deliver materials to shelters (e.g., 16’ box trucks, cargo vans, etc.) 

General Responsibilities for all Service Associates:

Ensure work is carried out in alignment with our fundamental principles and within established guidelines Maintain flexibility in a continuously changing environment in which work priorities may change frequentlyParticipate in all required meetings and review and complete daily tasks and reportsCollaborate effectively with others in a disaster environmentEfficiently handle time sensitive issues that may arise in area of responsibilityReport the status of assigned responsibilities and tasks as directed¯ Work independently while following the direction of the direct supervisor Time CommitmentRegional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.Beyond Regional responses: 12-14 hour days for extended periods depending on distance. Time and length of commitment will vary by operation. Available to deploy away from your home for at least two consecutive weeks.Volunteer FrequencyQualifications

FUL/SA-specific Qualifications (required): 

Ability to interact with shelters in a compassionate manner and with a customer-centric focusValid Driver’s LicenseComfortable driving larger vehicles (e.g., 16’ box truck, cargo van, etc.)Familiarity with the proper moving, lifting and storing of material 

FUL/SA-specific Qualifications (recommended):  

Completed Motor Vehicle Review (MVR) in the last three years ERV/MRV Certified Powered Industrial Truck (PIT) Certified Purchasing Card (P-Card) Holder 

 General Qualifications for all Service Associates (required): 

Comfortable working independently and within a team Ability to work with a broad variety of people with diverse backgrounds Ability to have good organizational and time management skillsAbility to listen actively and work well with others Ability to function in a dynamic and stressful environmentAbility to appropriately involve others in managing problems and conflictAbility to acquire, evaluate, and report information accuratelyValid Driver’s License (required for deployment out of region)Willingness to comply with current public health and Red Cross policiesRefer to the Physical Capacity Grid for physical and emotional requirementsDevelopment Opportunities

Promotion to Logistics Fulfillment Supervisor (LOG/FUL/SV)

Training

See the Disaster Responder Training Requirements document for current training requirements.

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15222

Allow Groups: No


Volunteer: Join our Disaster Mental Health Team

PurposeThis position supports the Regional Disaster Cycle Services department. The purpose of this position is to provide Disaster Mental Health (DMH) services to clients and Red Cross workers during preparedness, response, and recovery within a chapter/region.ResponsibilitiesProvide Disaster Mental Health interventions to clients impacted by a disaster.Participate in relevant meetings and activities as a member of the Disaster Mental Health chapter team.Participate in preparedness efforts, such as the Home Fire Campaign or community disaster education.Help facilitate long-term recovery for clients impacted by disaster.Assist the chapter in developing partnerships with local mental health agencies.Support other disaster responders before, during and after disaster response using staff mental health strategies.Time Commitment

2-10 hours/month

Volunteer FrequencyMonthly

Agency: American Red Cross of Southwestern Pennsylvania

PurposeThis position supports the Regional Disaster Cycle Services department. The purpose of this position is to provide Disaster Mental Health (DMH) services to clients and Red Cross workers during preparedness, response, and recovery within a chapter/region.ResponsibilitiesProvide Disaster Mental Health interventions to clients impacted by a disaster.Participate in relevant meetings and activities as a member of the Disaster Mental Health chapter team.Participate in preparedness efforts, such as the Home Fire Campaign or community disaster education.Help facilitate long-term recovery for clients impacted by disaster.Assist the chapter in developing partnerships with local mental health agencies.Support other disaster responders before, during and after disaster response using staff mental health strategies.Time Commitment

2-10 hours/month

Volunteer FrequencyMonthly

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15222

Allow Groups: No


Volunteer: Join our Recovery Casework Team and Help Families After a Disaster

PurposeThis position supports the Regional Disaster Cycle Services department. The Recovery Services Client Care Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources. The Client Care Program Service Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (case management system).ResponsibilitiesConduct Intake by interviewing the client and opening a case in RC CareProvide Financial Assistance to qualified clients.Conduct Follow-up and Recovery Planning ServicesProvide Internal ReferralsProvide Community ReferralsAssist with problem-solving and advocacy on requestUse RC Care to document services according to the Client Care Program Standards and ProceduresServices may be provided in person or virtually.Complete the required virtual self-paced training (9 hours of training total)Time Commitment

Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

 

Beyond region: Minimum of 14 days working 8- or 12-hour shifts

Volunteer FrequencyWeeklyQualifications

Required:

Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.Willing and able to volunteer in person in before, during and/or after a disaster eventAbility to work in a continuously changing environment in which work priorities may change frequentlyComfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needsKind, caring, resourceful and knowledgeableComfortable learning new online case management systemsExperience using Microsoft Office productsAble to serve the client with care, comfort and concernAble to recognize the value that different perspectives and cultures bring to an organizationAbility to stand and/or sit for two-hour periodsAbility to speak clearly on phone and in personAbility to work for long periods on computer and/or reading small print and/or writingValid Driver’s License (required for Divisional and National Deployments)Minimum 18 years of ageAvailable to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)Willing to complete 9 hours of virtual self-paced training required for positionAbility to read, write, and follow verbal and written instructions in English

Agency: American Red Cross of Southwestern Pennsylvania

PurposeThis position supports the Regional Disaster Cycle Services department. The Recovery Services Client Care Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources. The Client Care Program Service Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (case management system).ResponsibilitiesConduct Intake by interviewing the client and opening a case in RC CareProvide Financial Assistance to qualified clients.Conduct Follow-up and Recovery Planning ServicesProvide Internal ReferralsProvide Community ReferralsAssist with problem-solving and advocacy on requestUse RC Care to document services according to the Client Care Program Standards and ProceduresServices may be provided in person or virtually.Complete the required virtual self-paced training (9 hours of training total)Time Commitment

Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

 

Beyond region: Minimum of 14 days working 8- or 12-hour shifts

Volunteer FrequencyWeeklyQualifications

Required:

Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.Willing and able to volunteer in person in before, during and/or after a disaster eventAbility to work in a continuously changing environment in which work priorities may change frequentlyComfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needsKind, caring, resourceful and knowledgeableComfortable learning new online case management systemsExperience using Microsoft Office productsAble to serve the client with care, comfort and concernAble to recognize the value that different perspectives and cultures bring to an organizationAbility to stand and/or sit for two-hour periodsAbility to speak clearly on phone and in personAbility to work for long periods on computer and/or reading small print and/or writingValid Driver’s License (required for Divisional and National Deployments)Minimum 18 years of ageAvailable to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)Willing to complete 9 hours of virtual self-paced training required for positionAbility to read, write, and follow verbal and written instructions in English

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15222

Allow Groups: No


Volunteer: Blood Drive Volunteer in Beaver

PurposeAs a volunteer donor ambassador, you’ll ensure every blood donor has a wonderful experience from start to finish. Greet donors with a warm smile, assist them with checking in, and express heartfelt thanks for their generous donation. You’ll be a key part of our Biomedical Services team, making a real difference every day. Each shift you take helps save lives. While this position requires that volunteers speak English, in some locations the role may place a special emphasis on engaging with donors whose preferred language is Spanish. (NOTE: this is not a translator role)Responsibilities

During a shift, Donor Ambassadors will:

Welcome donors with a warm smile, explain the donation process, and help with check-in.Guide donors smoothly through the Check-In process.Provide great customer service by answering questions and making the donation experience positive.Share the Red Cross story and our mission.Educate donors about how their blood types can be optimized to help more patients.Ensure donors have their post-donation information and check their recovery time.Encourage donors to download Donor App, use RapidPass and schedule next appointments via BookNow.Say thank you to each donor contribution.Reach out to donors with friendly reminder calls and help reschedule appointments as needed to keep our community connected and engaged.Report any issues to the collections staff and keep donors safe.Sanitize and disinfect donor areas as needed.

 Donor Ambassadors are needed to support both mobile blood drives (which are hosted at community or sponsor sites) and fixed sites (Red Cross blood donation centers).

Time Commitment

5-6 hour shift not including travel time. Blood Drives are weekdays only. Preferred commitment 1 shift/month

Volunteer FrequencyQuarterlyQualificationsVolunteer must be age 13-15 with additional adult supervision* or aged 16+Volunteer must be mature enough to maintain confidentiality and respond appropriately to adverse donor reactionsAbility to display the utmost professionalism and communication skillsExtremely comfortable working with people from diverse communities and backgroundsAbility to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App, Book Now and Ability to explain/teach technology to donors and fellow volunteers Ability to understand and explain Donor Optimization to donorsAbility to regularly commit to schedule, arrive punctually and adapt to a change driven culture Willingness to comply with current public health and Red Cross policies

While this position requires that volunteers speak English, in some locations the role may place a special emphasis on engaging with donors whose preferred language is Spanish. (NOTE: this is not a translator role)

Fluent / Proficient in speaking Spanish encouraged

*Additional adult supervision can be provided by a parent, guardian, sibling, teacher, youth club coordinator or other adult.

Development OpportunitiesGain valuable training and experience while providing an invaluable service to your communityNetwork and meet new peopleDevelop customer service skills that last a lifetimeTraining

The following Red Cross trainings are required to serve in this role:

Red Cross Volunteer OrientationOnline Blood Drive Volunteer TrainingOngoing training and refresher courses including Diverse Donor training

Agency: American Red Cross of Southwestern Pennsylvania

PurposeAs a volunteer donor ambassador, you’ll ensure every blood donor has a wonderful experience from start to finish. Greet donors with a warm smile, assist them with checking in, and express heartfelt thanks for their generous donation. You’ll be a key part of our Biomedical Services team, making a real difference every day. Each shift you take helps save lives. While this position requires that volunteers speak English, in some locations the role may place a special emphasis on engaging with donors whose preferred language is Spanish. (NOTE: this is not a translator role)Responsibilities

During a shift, Donor Ambassadors will:

Welcome donors with a warm smile, explain the donation process, and help with check-in.Guide donors smoothly through the Check-In process.Provide great customer service by answering questions and making the donation experience positive.Share the Red Cross story and our mission.Educate donors about how their blood types can be optimized to help more patients.Ensure donors have their post-donation information and check their recovery time.Encourage donors to download Donor App, use RapidPass and schedule next appointments via BookNow.Say thank you to each donor contribution.Reach out to donors with friendly reminder calls and help reschedule appointments as needed to keep our community connected and engaged.Report any issues to the collections staff and keep donors safe.Sanitize and disinfect donor areas as needed.

 Donor Ambassadors are needed to support both mobile blood drives (which are hosted at community or sponsor sites) and fixed sites (Red Cross blood donation centers).

Time Commitment

5-6 hour shift not including travel time. Blood Drives are weekdays only. Preferred commitment 1 shift/month

Volunteer FrequencyQuarterlyQualificationsVolunteer must be age 13-15 with additional adult supervision* or aged 16+Volunteer must be mature enough to maintain confidentiality and respond appropriately to adverse donor reactionsAbility to display the utmost professionalism and communication skillsExtremely comfortable working with people from diverse communities and backgroundsAbility to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App, Book Now and Ability to explain/teach technology to donors and fellow volunteers Ability to understand and explain Donor Optimization to donorsAbility to regularly commit to schedule, arrive punctually and adapt to a change driven culture Willingness to comply with current public health and Red Cross policies

While this position requires that volunteers speak English, in some locations the role may place a special emphasis on engaging with donors whose preferred language is Spanish. (NOTE: this is not a translator role)

Fluent / Proficient in speaking Spanish encouraged

*Additional adult supervision can be provided by a parent, guardian, sibling, teacher, youth club coordinator or other adult.

Development OpportunitiesGain valuable training and experience while providing an invaluable service to your communityNetwork and meet new peopleDevelop customer service skills that last a lifetimeTraining

The following Red Cross trainings are required to serve in this role:

Red Cross Volunteer OrientationOnline Blood Drive Volunteer TrainingOngoing training and refresher courses including Diverse Donor training

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15009

Allow Groups: No


Volunteer: Assist a Local Family After a Home Fire or Flood - Join Our Disaster Team in Greene County!


Purpose

This position supports the Regional Disaster Services department. Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery. Disaster Action Team (DAT) Specialists respond to local disasters and provide immediate compassion and care to clients.

Responsibilities

DAT/SP-specific Responsibilities: 

Works as part of an assigned team to respond to local disasters within established timelines defined in the Disaster Action Team Program Standards & Procedures. Maintains regular communication with Duty Officer and other members of the team while assigned to an event to ensure continuity and safety. Provides care, comfort, and compassion to clients (in accordance with Red Cross standards and procedures). Works with on-scene DAT SV/MN to assess whether additional resources/support are required and communicates those needs to DAT Leadership. Completes second responder confirmations in RC Care, the client case management system. Attends regularly scheduled team/DAT meetings as required by Chapter/Region. Maintains RC Care Intake Trainee user access. 

General Responsibilities for all Specialists: 

Ensure that work is carried out in alignment with our fundamental principles and within established guidelines. Maintain flexibility in a continuously changing environment in which work priorities may change frequently. Collaborate effectively with others in a disaster environment. Efficiently handle time sensitive issues that may arise in area of responsibility. Report the status of assigned responsibilities and tasks as directed. Work independently while following the direction of the direct supervisor. 

Time Commitment

Flexible scheduling weekday, weeknight or weekends. Be on call monthly to respond to disasters approximately 4 times per month in addition to commitment to training goals and attending volunteer meetings.

Volunteer Frequency

Weekly

Qualifications

DAT/SP-specific Qualifications (required): 

Comfortable using and learning new technology. Reliable access to a cell phone (with ability to receive text messages), laptop or computer. Be available to respond reliably to local disasters during assigned shifts in RC Respond, the DAT scheduling system, and communicate scheduling conflicts with DAT Leadership. Must sign up for the minimum number of required shifts per month as determined by the region. Able to follow Red Cross DAT and other related standards and procedures. Commitment to use and maintain user access to RC Care and RC Respond systems as needed. Able to work in challenging and stressful conditions such as poor air quality, uneven ground, adverse weather, etc. Must be 18 years or older. Must have a valid driver's license and/or a timely, reliable way to get to a disaster scene. 

General Qualifications for all Specialists (required): 

Comfortable working independently and within a team. Ability to work with a broad variety of people with diverse backgrounds.  Ability to have good organizational and time management skills.   Ability to listen actively and work well with others. Ability to function in a dynamic and stressful environment. Ability to appropriately involve others in managing problems and conflict.   Ability to acquire, evaluate, and report information accurately. Willingness to comply with current public health and Red Cross policies. Refer to the Physical Capacity Grid for physical and emotional requirements.

Development Opportunities

DAT Service Associate, Caseworker, DAT Duty Officer 

Agency: American Red Cross of Southwestern Pennsylvania


Purpose

This position supports the Regional Disaster Services department. Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery. Disaster Action Team (DAT) Specialists respond to local disasters and provide immediate compassion and care to clients.

Responsibilities

DAT/SP-specific Responsibilities: 

Works as part of an assigned team to respond to local disasters within established timelines defined in the Disaster Action Team Program Standards & Procedures. Maintains regular communication with Duty Officer and other members of the team while assigned to an event to ensure continuity and safety. Provides care, comfort, and compassion to clients (in accordance with Red Cross standards and procedures). Works with on-scene DAT SV/MN to assess whether additional resources/support are required and communicates those needs to DAT Leadership. Completes second responder confirmations in RC Care, the client case management system. Attends regularly scheduled team/DAT meetings as required by Chapter/Region. Maintains RC Care Intake Trainee user access. 

General Responsibilities for all Specialists: 

Ensure that work is carried out in alignment with our fundamental principles and within established guidelines. Maintain flexibility in a continuously changing environment in which work priorities may change frequently. Collaborate effectively with others in a disaster environment. Efficiently handle time sensitive issues that may arise in area of responsibility. Report the status of assigned responsibilities and tasks as directed. Work independently while following the direction of the direct supervisor. 

Time Commitment

Flexible scheduling weekday, weeknight or weekends. Be on call monthly to respond to disasters approximately 4 times per month in addition to commitment to training goals and attending volunteer meetings.

Volunteer Frequency

Weekly

Qualifications

DAT/SP-specific Qualifications (required): 

Comfortable using and learning new technology. Reliable access to a cell phone (with ability to receive text messages), laptop or computer. Be available to respond reliably to local disasters during assigned shifts in RC Respond, the DAT scheduling system, and communicate scheduling conflicts with DAT Leadership. Must sign up for the minimum number of required shifts per month as determined by the region. Able to follow Red Cross DAT and other related standards and procedures. Commitment to use and maintain user access to RC Care and RC Respond systems as needed. Able to work in challenging and stressful conditions such as poor air quality, uneven ground, adverse weather, etc. Must be 18 years or older. Must have a valid driver's license and/or a timely, reliable way to get to a disaster scene. 

General Qualifications for all Specialists (required): 

Comfortable working independently and within a team. Ability to work with a broad variety of people with diverse backgrounds.  Ability to have good organizational and time management skills.   Ability to listen actively and work well with others. Ability to function in a dynamic and stressful environment. Ability to appropriately involve others in managing problems and conflict.   Ability to acquire, evaluate, and report information accurately. Willingness to comply with current public health and Red Cross policies. Refer to the Physical Capacity Grid for physical and emotional requirements.

Development Opportunities

DAT Service Associate, Caseworker, DAT Duty Officer 

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15370

Allow Groups: No


Volunteer: Join our Local Disaster Team!


Purpose

This position supports the Regional Disaster Services department. Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery. Disaster Action Team (DAT) Specialists respond to local disasters and provide immediate compassion and care to clients.

Responsibilities

DAT/SP-specific Responsibilities: 

Works as part of an assigned team to respond to local disasters within established timelines defined in the Disaster Action Team Program Standards & Procedures. Maintains regular communication with Duty Officer and other members of the team while assigned to an event to ensure continuity and safety. Provides care, comfort, and compassion to clients (in accordance with Red Cross standards and procedures). Works with on-scene DAT SV/MN to assess whether additional resources/support are required and communicates those needs to DAT Leadership. Completes second responder confirmations in RC Care, the client case management system. Attends regularly scheduled team/DAT meetings as required by Chapter/Region. Maintains RC Care Intake Trainee user access. 

General Responsibilities for all Specialists: 

Ensure that work is carried out in alignment with our fundamental principles and within established guidelines. Maintain flexibility in a continuously changing environment in which work priorities may change frequently. Collaborate effectively with others in a disaster environment. Efficiently handle time sensitive issues that may arise in area of responsibility. Report the status of assigned responsibilities and tasks as directed. Work independently while following the direction of the direct supervisor. 

Time Commitment

Flexible scheduling weekday, weeknight or weekends. Be on call monthly to respond to disasters approximately 4 times per month in addition to commitment to training goals and attending volunteer meetings.

Volunteer Frequency

Weekly

Qualifications

DAT/SP-specific Qualifications (required): 

Comfortable using and learning new technology. Reliable access to a cell phone (with ability to receive text messages), laptop or computer. Be available to respond reliably to local disasters during assigned shifts in RC Respond, the DAT scheduling system, and communicate scheduling conflicts with DAT Leadership. Must sign up for the minimum number of required shifts per month as determined by the region. Able to follow Red Cross DAT and other related standards and procedures. Commitment to use and maintain user access to RC Care and RC Respond systems as needed. Able to work in challenging and stressful conditions such as poor air quality, uneven ground, adverse weather, etc. Must be 18 years or older. Must have a valid driver's license and/or a timely, reliable way to get to a disaster scene. 

General Qualifications for all Specialists (required): 

Comfortable working independently and within a team. Ability to work with a broad variety of people with diverse backgrounds.  Ability to have good organizational and time management skills.   Ability to listen actively and work well with others. Ability to function in a dynamic and stressful environment. Ability to appropriately involve others in managing problems and conflict.   Ability to acquire, evaluate, and report information accurately. Willingness to comply with current public health and Red Cross policies. Refer to the Physical Capacity Grid for physical and emotional requirements.

Development Opportunities

DAT Service Associate, Caseworker, DAT Duty Officer 

Agency: American Red Cross of Southwestern Pennsylvania


Purpose

This position supports the Regional Disaster Services department. Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery. Disaster Action Team (DAT) Specialists respond to local disasters and provide immediate compassion and care to clients.

Responsibilities

DAT/SP-specific Responsibilities: 

Works as part of an assigned team to respond to local disasters within established timelines defined in the Disaster Action Team Program Standards & Procedures. Maintains regular communication with Duty Officer and other members of the team while assigned to an event to ensure continuity and safety. Provides care, comfort, and compassion to clients (in accordance with Red Cross standards and procedures). Works with on-scene DAT SV/MN to assess whether additional resources/support are required and communicates those needs to DAT Leadership. Completes second responder confirmations in RC Care, the client case management system. Attends regularly scheduled team/DAT meetings as required by Chapter/Region. Maintains RC Care Intake Trainee user access. 

General Responsibilities for all Specialists: 

Ensure that work is carried out in alignment with our fundamental principles and within established guidelines. Maintain flexibility in a continuously changing environment in which work priorities may change frequently. Collaborate effectively with others in a disaster environment. Efficiently handle time sensitive issues that may arise in area of responsibility. Report the status of assigned responsibilities and tasks as directed. Work independently while following the direction of the direct supervisor. 

Time Commitment

Flexible scheduling weekday, weeknight or weekends. Be on call monthly to respond to disasters approximately 4 times per month in addition to commitment to training goals and attending volunteer meetings.

Volunteer Frequency

Weekly

Qualifications

DAT/SP-specific Qualifications (required): 

Comfortable using and learning new technology. Reliable access to a cell phone (with ability to receive text messages), laptop or computer. Be available to respond reliably to local disasters during assigned shifts in RC Respond, the DAT scheduling system, and communicate scheduling conflicts with DAT Leadership. Must sign up for the minimum number of required shifts per month as determined by the region. Able to follow Red Cross DAT and other related standards and procedures. Commitment to use and maintain user access to RC Care and RC Respond systems as needed. Able to work in challenging and stressful conditions such as poor air quality, uneven ground, adverse weather, etc. Must be 18 years or older. Must have a valid driver's license and/or a timely, reliable way to get to a disaster scene. 

General Qualifications for all Specialists (required): 

Comfortable working independently and within a team. Ability to work with a broad variety of people with diverse backgrounds.  Ability to have good organizational and time management skills.   Ability to listen actively and work well with others. Ability to function in a dynamic and stressful environment. Ability to appropriately involve others in managing problems and conflict.   Ability to acquire, evaluate, and report information accurately. Willingness to comply with current public health and Red Cross policies. Refer to the Physical Capacity Grid for physical and emotional requirements.

Development Opportunities

DAT Service Associate, Caseworker, DAT Duty Officer 

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15222

Allow Groups: No


Volunteer: Health Care Professional? Join our Disaster Health Service Team!

PurposeThis position supports the Regional Disaster Cycle Services department. Disaster Health Services (DHS) Service Associate (SA) is a temporary position assigned to work in person before, during and/or after a disaster event this hurricane/wildfire season. Volunteers in this role provide assistance and healthcare to shelter residents as needed.ResponsibilitiesProvide hands on care for shelter clients to include but not limited to assistance with activities of daily living, wound care, incontinence care, assistance with functional needs.Provide health education, health assessments and determination if a higher level of care is needed.Assist clients to replace medications, durable medical equipment or consumable medical supplies.Advocate for client needs with Disaster Health Services supervisor.Support maternal and child needs as necessary.Complete required virtual self-paced and instructor-led training required for the position.Complete required virtual self-paced and instructor-led training required for the position (9 hours total).Time CommitmentRegional responses: Shift work determined by the scale of the relief operation. Beyond Regional responses: 12 hour days for extended periods depending on distance. Time and length of commitments will vary by operation. Volunteer FrequencyMonthlyQualifications

Required:

Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.A current, unencumbered license in at least one of the following professions:Registered Nurse (RN)Licensed Practical Nurse (LPN)Licensed Vocational Nurse (LVN)Emergency Medical Technician (EMT)*Paramedic*Medical Doctor (MD)Doctor of Osteopathy (DO)Physician Assistant (PA)Nurse Practitioner (NP)Advanced Practice Registered Nurse (APRN)Minimum 18 years of ageValid Driver’s License (required for Divisional and National Deployments)Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster eventAvailable to sign up for shifts on consecutive days (shifts may be 8 or 12 hours long)Ability to read, write, and follow verbal and written instructions in EnglishLength of Appointment

May retain position as long as training is updated and regional engagement criteria is met. Leadership position continuation will be evaluated and discussed during Career Path conversation and based on performance reviews and regional activity. 

Development Opportunities

Disaster Health Services Supervisor

Agency: American Red Cross of Southwestern Pennsylvania

PurposeThis position supports the Regional Disaster Cycle Services department. Disaster Health Services (DHS) Service Associate (SA) is a temporary position assigned to work in person before, during and/or after a disaster event this hurricane/wildfire season. Volunteers in this role provide assistance and healthcare to shelter residents as needed.ResponsibilitiesProvide hands on care for shelter clients to include but not limited to assistance with activities of daily living, wound care, incontinence care, assistance with functional needs.Provide health education, health assessments and determination if a higher level of care is needed.Assist clients to replace medications, durable medical equipment or consumable medical supplies.Advocate for client needs with Disaster Health Services supervisor.Support maternal and child needs as necessary.Complete required virtual self-paced and instructor-led training required for the position.Complete required virtual self-paced and instructor-led training required for the position (9 hours total).Time CommitmentRegional responses: Shift work determined by the scale of the relief operation. Beyond Regional responses: 12 hour days for extended periods depending on distance. Time and length of commitments will vary by operation. Volunteer FrequencyMonthlyQualifications

Required:

Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.A current, unencumbered license in at least one of the following professions:Registered Nurse (RN)Licensed Practical Nurse (LPN)Licensed Vocational Nurse (LVN)Emergency Medical Technician (EMT)*Paramedic*Medical Doctor (MD)Doctor of Osteopathy (DO)Physician Assistant (PA)Nurse Practitioner (NP)Advanced Practice Registered Nurse (APRN)Minimum 18 years of ageValid Driver’s License (required for Divisional and National Deployments)Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster eventAvailable to sign up for shifts on consecutive days (shifts may be 8 or 12 hours long)Ability to read, write, and follow verbal and written instructions in EnglishLength of Appointment

May retain position as long as training is updated and regional engagement criteria is met. Leadership position continuation will be evaluated and discussed during Career Path conversation and based on performance reviews and regional activity. 

Development Opportunities

Disaster Health Services Supervisor

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15222

Allow Groups: No


Volunteer: Shelter Mass Care Associate

PurposeThis position supports the Regional Disaster Cycle Services (DCS) department. The Sheltering (SH) Service Associate (SA) is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Sheltering Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Sheltering Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter.Responsibilities

Responsibilities vary depending on assignment.

May include providing support to one or more of the following areas within the shelter:receptionregistrationdormitoryfeedinginformationsupplyProvide excellent customer service to clientsComplete the required virtual self-paced training (3.5 hours of training total)Time CommitmentRegional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days. Beyond Regional responses: 12-14 hour days forextended periods depending on distance. Time and length of commitment will vary by operation.Volunteer FrequencyQuarterlyQualifications

Required:

Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.Ability to work in a continuously changing environment in which work priorities may change frequently.Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.Comfortable working in a team environment as a frontline worker under the direction of a supervisorValid Driver’s License (required for Divisional and National Deployments)Minimum 16 years of ageAvailable to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)Willing to complete 3.5 hours of virtual self-paced training required for positionAbility to read, write, and follow verbal and written instructions in EnglishWillingness to comply with current public health and Red Cross policies

Refer to the Physical Capacity Grid for physical and emotional requirements. 

Length of Appointment

May retain position as long as training is updated and regional engagement criteria is met. Leadership position continuation will be evaluated and discussed during Career Path conversation and based on performance reviews and regional activity.

Development OpportunitiesShelter SupervisorOther Disaster Services volunteer opportunities

Agency: American Red Cross of Southwestern Pennsylvania

PurposeThis position supports the Regional Disaster Cycle Services (DCS) department. The Sheltering (SH) Service Associate (SA) is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Sheltering Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Sheltering Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter.Responsibilities

Responsibilities vary depending on assignment.

May include providing support to one or more of the following areas within the shelter:receptionregistrationdormitoryfeedinginformationsupplyProvide excellent customer service to clientsComplete the required virtual self-paced training (3.5 hours of training total)Time CommitmentRegional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days. Beyond Regional responses: 12-14 hour days forextended periods depending on distance. Time and length of commitment will vary by operation.Volunteer FrequencyQuarterlyQualifications

Required:

Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.Ability to work in a continuously changing environment in which work priorities may change frequently.Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.Comfortable working in a team environment as a frontline worker under the direction of a supervisorValid Driver’s License (required for Divisional and National Deployments)Minimum 16 years of ageAvailable to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)Willing to complete 3.5 hours of virtual self-paced training required for positionAbility to read, write, and follow verbal and written instructions in EnglishWillingness to comply with current public health and Red Cross policies

Refer to the Physical Capacity Grid for physical and emotional requirements. 

Length of Appointment

May retain position as long as training is updated and regional engagement criteria is met. Leadership position continuation will be evaluated and discussed during Career Path conversation and based on performance reviews and regional activity.

Development OpportunitiesShelter SupervisorOther Disaster Services volunteer opportunities

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15222

Allow Groups: No


Volunteer: Red Cross Transportation Specialist - Deliver Life Saving Blood to Hospitals

Purpose:

This position supports the Regional Biomedical Services department. This opportunity requires participation inin-person activities and/or performing work in a Red Cross facility. To safely transport and deliver blood or bloodproducts to hospital customers.

Responsibilities:

Transport finished blood or blood products to hospital customers as routine or "stat" deliveriesPick up empty boxes from hospitals as necessaryDeliver supplies to blood collection sites as neededComplete required paperwork and obtain signatures as necessaryCommunicate with Red Cross staff on feedback from customers or any urgent issuesDrive in a safe and responsible manner as a representative of the American Red Cross

Qualifications:

Willingness to comply with Red Cross COVID-19 policies.Willingness to carry vaccination card to work assignments.Willingness to support the Red Cross mission, requiredValid state driver's license and 3 years of licensed driving experience, requiredFamiliarity with geographic area and driving routes, requiredAble to verify safe driving record (Note: An MVR check will be completed as a part of the interview process for this position), requiredCurrent insurance and state registration if using personal vehicle, requiredAbility to lift 45 lbs., requiredSuccessful completion of American Red Cross Transportation Specialist Training and Defensive Driving course upon acceptance in position, required

Agency: American Red Cross of Southwestern Pennsylvania

Purpose:

This position supports the Regional Biomedical Services department. This opportunity requires participation inin-person activities and/or performing work in a Red Cross facility. To safely transport and deliver blood or bloodproducts to hospital customers.

Responsibilities:

Transport finished blood or blood products to hospital customers as routine or "stat" deliveriesPick up empty boxes from hospitals as necessaryDeliver supplies to blood collection sites as neededComplete required paperwork and obtain signatures as necessaryCommunicate with Red Cross staff on feedback from customers or any urgent issuesDrive in a safe and responsible manner as a representative of the American Red Cross

Qualifications:

Willingness to comply with Red Cross COVID-19 policies.Willingness to carry vaccination card to work assignments.Willingness to support the Red Cross mission, requiredValid state driver's license and 3 years of licensed driving experience, requiredFamiliarity with geographic area and driving routes, requiredAble to verify safe driving record (Note: An MVR check will be completed as a part of the interview process for this position), requiredCurrent insurance and state registration if using personal vehicle, requiredAbility to lift 45 lbs., requiredSuccessful completion of American Red Cross Transportation Specialist Training and Defensive Driving course upon acceptance in position, required

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15009

Allow Groups: No


Volunteer: Volunteer Information and Planning Team Member

Purpose: The purpose of this position is to perform Information Planning readiness and capacity building activities needed to enable effective service delivery (in a disaster response).

Reports To: DCS: Southwestern PA - Information and Planning Team Leader

Responsibilities: Information and Planning is responsible for gathering assessment and operational data required for effective management of a response, including information about the scope of the disaster and the effectiveness of the response.

The data compiled by Information and Planning supports reports to donors about the effective use of the resources they have provided to the Red Cross.

This position is responsible for the tasks involved in the Information Planning program including: 1) Planning activities including Analysis and Planning, Disaster Assessment, Financial and Statistical Information, and Information Dissemination. 2) Management and use information management technology platforms for Disaster Response and Recovery(DSARS, RC View, etc.)3)

Providing operational planning support in both Blue Sky and Gray to events

Time Commitment: Any time between 8:30 a.m. to 5:00 p.m. Monday -Friday. For field work during the first 72 hours of a local disaster.

Qualifications: Ability to: Follow and implement requests received from supervisor with little or no supervision.

Adapt to change, negotiate compromise and tolerate ambiguity.

Build effective relationships with others who can help with work related goals.

Be sensitive in human interactions to diversity inclusiveness.

Work toward service associate position in at least one Mass Care activity

Relationships: Works closely with all other Information Planning Team Members to ensure team goals are achieved.

Length of Appointment: Minimum of 3 months preferred, renewable. Once trained, may remain active as long as required training is updated.

Training: 5266 Data Collection Disaster Operations Control: Form 5266 Fundamentals Disaster Cycle Services: An Overview RC View for Viewers (When Fielded) Volunteer

Agency: American Red Cross of Southwestern Pennsylvania

Purpose: The purpose of this position is to perform Information Planning readiness and capacity building activities needed to enable effective service delivery (in a disaster response).

Reports To: DCS: Southwestern PA - Information and Planning Team Leader

Responsibilities: Information and Planning is responsible for gathering assessment and operational data required for effective management of a response, including information about the scope of the disaster and the effectiveness of the response.

The data compiled by Information and Planning supports reports to donors about the effective use of the resources they have provided to the Red Cross.

This position is responsible for the tasks involved in the Information Planning program including: 1) Planning activities including Analysis and Planning, Disaster Assessment, Financial and Statistical Information, and Information Dissemination. 2) Management and use information management technology platforms for Disaster Response and Recovery(DSARS, RC View, etc.)3)

Providing operational planning support in both Blue Sky and Gray to events

Time Commitment: Any time between 8:30 a.m. to 5:00 p.m. Monday -Friday. For field work during the first 72 hours of a local disaster.

Qualifications: Ability to: Follow and implement requests received from supervisor with little or no supervision.

Adapt to change, negotiate compromise and tolerate ambiguity.

Build effective relationships with others who can help with work related goals.

Be sensitive in human interactions to diversity inclusiveness.

Work toward service associate position in at least one Mass Care activity

Relationships: Works closely with all other Information Planning Team Members to ensure team goals are achieved.

Length of Appointment: Minimum of 3 months preferred, renewable. Once trained, may remain active as long as required training is updated.

Training: 5266 Data Collection Disaster Operations Control: Form 5266 Fundamentals Disaster Cycle Services: An Overview RC View for Viewers (When Fielded) Volunteer

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15222

Allow Groups: No


Volunteer: Disaster Shelter Volunteer


Purpose: The purpose of this position is to perform Mass Care readiness and capacity building activities needed to enable effective service delivery (in a disaster response).


Responsibilities: Mass Care provides activities and services on a congregate basis to the
community as a whole including feeding, sheltering, reunification, and distribution of emergency supplies.
This position is responsible for the tasks involved in the Mass Care program including:
1) Support the annual mass care goals, RDO objectives, and regional/
chapter plan for mass care services through participation in meetings, projects, and local response activities
2) Projects and local response activities will be assigned according to the
activities you are training in: feeding, sheltering, distribution of emergency supplies, or reunification.
3) Projects may include tasks such as conducting facility surveys for
response activity sites, meeting with partners to build relationships,
conducting inventory and updating supply kits.

Qualifications: Ability to: • follow and implement requests received from supervisor with little or no supervision.
• adapt to change, negotiate compromise and tolerate ambiguity.
• build effective relationships with others who can help with work related goals.
• be sensitive in human interactions to diversity inclusiveness.
• work toward service associate position in at least one Mass Care activity

Requirements:

**Complete 8 hours of online training prior before deployment is considered***

***The Red Cross will cover travel, lodging and meals while volunteer is deployed during disaster relief efforts***

***Must be free to deploy for a 14 days period. Travel may be outside of home state.***

Relationships: Works closely with all other Mass Care workers to ensure team goals are achieved. Feeding, Sheltering, Reunification, or DES worker during operations.
• Mass Care Regional Program Lead or Mass Care Chapter/Territory Coordinator
Training: • Disaster Cycle Services: An Overview (Required) • Mass Care: An Overview (Required)
• Fundamental courses for all Mass Care activities strongly recommended

Agency: American Red Cross of Southwestern Pennsylvania


Purpose: The purpose of this position is to perform Mass Care readiness and capacity building activities needed to enable effective service delivery (in a disaster response).


Responsibilities: Mass Care provides activities and services on a congregate basis to the
community as a whole including feeding, sheltering, reunification, and distribution of emergency supplies.
This position is responsible for the tasks involved in the Mass Care program including:
1) Support the annual mass care goals, RDO objectives, and regional/
chapter plan for mass care services through participation in meetings, projects, and local response activities
2) Projects and local response activities will be assigned according to the
activities you are training in: feeding, sheltering, distribution of emergency supplies, or reunification.
3) Projects may include tasks such as conducting facility surveys for
response activity sites, meeting with partners to build relationships,
conducting inventory and updating supply kits.

Qualifications: Ability to: • follow and implement requests received from supervisor with little or no supervision.
• adapt to change, negotiate compromise and tolerate ambiguity.
• build effective relationships with others who can help with work related goals.
• be sensitive in human interactions to diversity inclusiveness.
• work toward service associate position in at least one Mass Care activity

Requirements:

**Complete 8 hours of online training prior before deployment is considered***

***The Red Cross will cover travel, lodging and meals while volunteer is deployed during disaster relief efforts***

***Must be free to deploy for a 14 days period. Travel may be outside of home state.***

Relationships: Works closely with all other Mass Care workers to ensure team goals are achieved. Feeding, Sheltering, Reunification, or DES worker during operations.
• Mass Care Regional Program Lead or Mass Care Chapter/Territory Coordinator
Training: • Disaster Cycle Services: An Overview (Required) • Mass Care: An Overview (Required)
• Fundamental courses for all Mass Care activities strongly recommended

Agency: American Red Cross of Southwestern Pennsylvania

Volunteer Need Type: Volunteer

Date: Is Ongoing

Zip Code: 15222

Allow Groups: Yes