Vitalant is looking for friendly, outgoing individuals to join our volunteer team! Our volunteers attend different blood drives at high schools, local businesses, churches, etc. and help our staff in the caring of our lifesaving blood donors!
Responsibilities include:
- Welcome and check-in donors.
- Explain the donation process as necessary and answer any questions donors may have.
- Ensure each donor reads pre-donation materials
- Offer promotional items when available
- Encourage donors to donate the best product for their blood type for maximum impact
- Manage donor flow
- Provide excellent customer service
- Set up and maintain cleanliness in Reception and Refreshment/Hospitality areas
- Ensure Refreshment/Hospitality area is clean, restocked, and donors are re-hydrated after donation procedure.
- Check if donor was provided post-donation information before leaving the drive
- Report possible adverse post-donation physical reactions to staff.
Qualifications/Requirements
- Must be at least 16 years old
- Must pass a Criminal Background Check with SSN if 18 or older
- Ability to communicate effectively and provide excellent customer service care
- Demonstrate professional demeaner at all times
- Comfortable working with people from diverse communities and backgrounds
- Ability to understand technology needed for position: Donor Check-in, tablets, smart phones, apps, etc.
- Ability to explain/teach technology to donors
- Ability to regularly commit to a schedule, arrive punctually, and adapt to changes.
- Reliable transportation
Ready to get started? In addition to confirming your registration here (by selecting "Sign Up") you will also need to confirm your attendance by following the link
